1. Introduction
Cosmos Hospital is committed to protecting your privacy and ensuring the confidentiality of your personal health information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with applicable laws, including the Indian Council of Medical Research (ICMR).
2. Information We Collect
- Personal Information: We collect personal information such as your name, address, phone number, date of birth, and insurance details.
- Health Information: We collect and maintain medical records, including diagnosis, treatment plans, test results, and other health-related data.
- Financial Information: We collect billing information, including payment details and insurance claims.
3. How We Use Your Information
- Medical Care: To provide, coordinate, and manage your medical care and treatment.
- Billing and Payment: To process payments, bill insurance companies, and manage accounts.
- Communication: To communicate with you regarding your care, including appointment reminders, test results, and treatment updates.
- Administrative Purposes: To conduct hospital operations, including quality assurance, training, and research.
- Compliance: To comply with legal and regulatory requirements, including reporting and auditing.
4. How We Protect Your Information
- Physical Safeguards: Access to your information is restricted to authorized personnel only, and physical records are securely stored.
- Administrative Safeguards: We have policies and procedures in place to ensure that only authorized staff have access to your information.
- Technical Safeguards: We use encryption, secure networks, and other technology to protect electronic health records from unauthorized access and breaches.
5. Disclosure of Your Information
- To Healthcare Providers: We may share your information with other healthcare providers involved in your care.
- To Insurance Companies: We may disclose information to your health insurance provider for billing and reimbursement purposes.
- To Regulatory Bodies: We may disclose information as required by law or to comply with legal investigations and audits.
- For Health Research: We may use and disclose de-identified health information for research and analysis purposes.
6. Your Rights
- Access: You have the right to access and obtain a copy of your health records.
- Amendments: You have the right to request corrections to your health information if you believe it is inaccurate or incomplete.
- Confidential Communications: You may request that we communicate with you through alternative methods or locations.
- Restrictions: You have the right to request restrictions on how we use or disclose your information, though we are not obligated to agree to all requests.
- Breach Notification: In the event of a data breach affecting your information, we will notify you as required by law.
7. Third-Party Services
Our website or services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website or provided to you in writing, and we will notify you of significant changes.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
[Hospital Name]
[Address]
[Phone Number]
[Email Address]
10. Effective Date
This Privacy Policy is effective as of [Effective Date].
